We are refining and standardizing our existing provider tier system. The update: • Makes tier names clearer and more consistent • Aligns pricing more evenly across services • Creates a clearer growth path for our team • Improves transparency for clients when booking

No. Gloss has always had provider tiers. This update simply streamlines and improves the system.

Some services may reflect adjusted pricing based on the updated tier structure. Pricing is still based on: • Provider experience • Advanced training • Demand and availability

The new names better reflect: • Experience level • Skill progression • Client demand They also make it easier for clients to understand the differences when booking.

Your provider remains the same. If their tier name changed, it reflects the updated structure, not a change in quality.

No. All Gloss providers continue to meet our quality standards. Higher tiers reflect advanced expertise, speed, and demand, not exclusivity.

Yes. Provider tier and pricing are clearly displayed during booking so clients can make informed choices.